Legal Information:

Bailey & Cogger are a Partnership authorised and regulated by the Solicitors Regulation Authority under the number 00046429.  The Partners are Graham Ashley Beach and Jeremy Patrick Woodford.

The Solicitors Code of Conduct can be viewed here:

Professional Indemnity Insurance:

The firm’s compulsory Professional Indemnity Insurance is as follows:

We are insured with Penn Underwriting (on behalf of International General Insurance as primary Insurers, and Markel Syndicate at Lloyds as Secondary Insurers) who can be contacted at the address below:

c/o Brunel Professions Limited, 5th Floor 40 Lime Street,

London EC3M 7AW

Telephone 0203-475-6663



We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like failing to act on your instructions, taking action that may have lost you money or otherwise caused you a detriment, dishonesty, or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint and
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.


If you would like more information about the Legal Ombudsman, please contact them.


Call: 0300 555 0333 between 9am to 5pm.

Email: [email protected]

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

Contact Us

For any further information don't hesitate to contact us by filling the form below or giving us a call on 01732 353 305.

You can also email us on [email protected]

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